Effective Date: November 7, 2025
Last Updated: November 7, 2025
Version: 1.0
This Privacy Policy explains how Aviamisto collects, uses, stores, and protects personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 (PDPL) and relevant UAE regulations.
By using our website or communicating with us, you agree to the practices described in this policy.
Aviamisto is a UAE-based company specializing in the international supply, repair, and overhaul of helicopter and aircraft components.
Our trading and logistics operations are managed through Smart General Trading FZE (Dubai, UAE).
We serve clients worldwide in accordance with UAE data protection and international trade laws.
This policy applies to all personal and business information provided to us through our website, email, RFQs, documents, and commercial communication. It does not apply to third-party websites or external services linked from our site.
We process data in accordance with the UAE PDPL, Cabinet Resolution No. 34 of 2022, UAE customs and export regulations, and international trade compliance standards.
We collect only data required for communication, service provision, and legal compliance. This includes:
Name, job title, and company details
Email address, phone number, and business address
Inquiry details, RFQs, purchase orders, product specifications
Billing and shipping information
Supporting trade documents
Technical data such as IP address, browser type, device information, and security logs
We do not collect sensitive data such as health information, biometric data, financial account numbers, or data of children under 16. If such data is received accidentally, it is deleted.
We use collected data to communicate with clients, prepare quotations, provide technical support, process orders, coordinate logistics, comply with customs and export regulations, maintain corporate records, ensure website security, and improve user experience.
We do not use personal data for unsolicited marketing or sell personal information.
We process data based on contract performance or pre-contract steps, legal obligations, legitimate business interests, and voluntary consent (for non-essential data). Consent may be withdrawn at any time.
We share data only when required to deliver our services or comply with the law. This may include logistics providers, customs brokers, banking institutions, IT and hosting providers, and government authorities involved in customs or export control.
We may transfer data internationally when necessary; such transfers follow UAE PDPL requirements.
We never sell or rent personal data.
We apply organizational and technical measures to protect data, including encrypted communication, controlled access, authentication, secure document handling, system monitoring, and regular security checks.
While we take extensive precautions, no online system can guarantee absolute security.
We retain data only for as long as necessary to fulfil business operations, meet legal and regulatory requirements, and maintain accurate commercial records. When retention is no longer required, data is securely deleted or anonymized.
Under the UAE PDPL, you may request access to your data, correction, deletion, withdrawal of consent, or objection to certain processing activities.
To exercise your rights, contact us using the information below.
Our website may use cookies to improve functionality, enhance security, and collect analytics.
You may disable non-essential cookies in your browser settings.
We do not use cookies for targeted advertising.
We do not knowingly collect information from individuals under 16 years of age. If such data is discovered, it is removed promptly.
We may update this Privacy Policy periodically to reflect changes in law, business processes, or website functionality. The latest version will always be published on this page.
Aviamisto — Privacy & Compliance Department
Email: [email protected]
Address: P.O. Box 10055, RAKEZ, Ras Al Khaimah, UAE
Data Protection Contact: Privacy Coordinator, Aviamisto